Netcalibre switchboard unavailable

Resolved
Resolved
After 1 hour and 58 minutes

Our supplier has now resolved the incident and things appear to have been stable for a while.

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Investigating
After 1 hour and 32 minutes

The supplier does not appear to have fully fixed this issue as we can see that some calls are still failing. They are continuing to investigate.

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Resolved
After 1 hour and 6 minutes

Our provider believes they have resolved the issue and we are now seeing calls working as normal.

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Identified

We are currently experiencing an issue with our switchboard provider, with all calls failing.

Please email instead, or follow your escalation plan if you need urgent support.

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Began at:

Affected components
  • Telephony
    • Netcalibre Switchboard