Netcalibre switchboard unavailable

Resolved
Resolved
After 18 minutes

Our supplier considers that the issue should be resolved, though they are continuing to closely monitor the performance of their system - we have been able to confirm that our calls are now flowing normally.

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Recovering
After 8 minutes

Calls now appear to be succeeding in both directions but we have not yet had the all clear from our supplier.

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Identified
After 1 minute

The supplier says they believe they have identified the cause of the issue and expects service to be restored shortly.

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Investigating

Our supplier is currently experiencing some sort of issue that is preventing calls either into or out of our switchboard.

They assure us they are investigating.

In the meantime please email or follow your escalation plan if you have one - apologies for any inconvenience caused.

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Began at:

Affected components
  • Telephony
    • Netcalibre Switchboard