Broadband: Emergency Maintenance

Thursday, 10 December 6 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Our wholesale provider has just notified us that they have to perform what they have described as critical emergency maintenance this evening between 23:00 and 06:00 tomorrow for firmware upgrades on their core.

Your connection may reset during this period or experience brief periods of outage for a few minutes at a time as each core router is rebooted.

If your connection is offline after 6am please try rebooting your router first, and then if the problem persists drop us a line and we'll get it looked at.

Apologies for any inconvenience caused by this maintenance this evening , and the short notice that was given.

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Began at:

Affected components
  • Connectivity
    • Broadband