Microsoft 365 global outage affecting Outlook, Teams and Netcalibre Service Desk

While there may still be some delayed emails yet to be delivered, Microsoft's services are again mostly operating normally and you should be able to reach us reliably by email again.

Have a nice weekend everyone!

Microsoft's status page cheerfully claims they are "seeing encouraging recovery progress", like some sort of Victorian doctor standing over a sickly child they're treating with leeches and prayer, rather than one of the largest technology companies in the world.

For our part, emails do appear to be coming through again, though you may find there are still delays in messages arriving due to the substantial backlogs, or that services take longer than usual to load.

As you have no doubt seen in the news, Microsoft is currently experiencing the somewhat foreseeable effects of laying off everyone who knows how things work and all of Exchange Online / Outlook (email) and the Microsoft Teams (voice and video conferencing) services are (still) having an extended lie down this morning.

You will likely not be able to send or receive any email or use the Teams service to hold meetings or send messages.

Until Microsoft returns to doing the job they promised us all that they were uniquely capable of, you will not be able to reach us or the service desk by email.

If you already know and have your support portal credentials you can log in at https://portal.netcalibre.net to raise a ticket (but you will likely not be able to perform a password reset), otherwise please call in by phone on 020 3026 2626 if you need to reach us to discuss some issue that is not related to Microsoft Outlook or Microsoft Teams.

Please accept our apologies on Microsoft's behalf for the inevitable disruption caused.

You can observe the current public status of this incident at Microsoft's Status Page.