Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

We are experiencing an issue with our client area and support ticketer due to a fault that has occurred after a database upgrade.

Work is ongoing to restore from backups.

Apologies for the inconvenience caused.

If you urgently require assistance, please telephone - 020 3026 2626

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Began at:

Affected components
  • Hosting
    • Client Area & Billing System