Broadband - urgent maintenance for some exchanges
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Our wholesale supplier will be carrying out maintenance across a number of exchanges. During this window, customers connected to affected exchanges can expect to experience a loss of connectivity for up to 15 minutes, however connections should be considered "at risk" for the duration of the maintenance.
If, at the end of the maintenance window, you do not have a connection, please try rebooting your router first to see if this addresses the issue before contacting support.
Please accept our apologies for the relatively short notice, and any inconvenience caused.
The affected exchanges are: ABERDEEN WEST BALHAM BARNSLEY BATLEY BISHOPSGATE BRADFORD BRENTWOOD CANTERBURY CHESHAM CHESTERFIELD CRANLEIGH DERBY DIDCOT ELLAND FARNHAM HAMMERSMITH HEADINGLEY HEMEL HEMPSTEAD HEREFORD HIGH WYCOMBE HORTON BANK HUNSLET HUNTINGDON KINGSMEAD LOUGHBOROUGH LUTON MIDDLETON MIDLAND NUNEATON OXFORD PARSONS GREEN PUDSEY RUGBY TRUMPINGTON ST NEOTS STREET SWADLINCOTE UCKFIELD WAKEFIELD WARWICK WOLVERTON
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Connectivity
- Broadband
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