Emergency xDSL platform maintenance

6 hours and 1 minute

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


We have been informed by our wholesale partner that they need to carry out emergency upgrades ahead of the festive period as traffic demand is apparently growing faster than predicted.

As such they will be undertaking emergency work beginning at 23:59 on the 10/12/2019, during which time xDSL users may experience a loss in service for up to 1 hour whilst the work is carried out.

Apologies for the short notice: we only just received this notice ourselves. Our core network and our edges facing them have plenty of headroom and so we are in good shape as always for the holiday period.

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Began at:

Affected components
  • Connectivity
    • Broadband