Resolved

This router has now been passing traffic normally for approx 15 minutes.

Apologies again for the inconvenience.

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Identified

We have seen performance issues with cr0 that has necessitated an emergency reload. Directly connected services, and services single-homed on a path via SOV will be affected.

Outage should not exceed 15-30 mins.

Apologies for any inconvenience

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Began at:

Affected components
  • Core Network Functions
    • Layer 3 (SOV)
    • Layer 2 (SOV)
  • Connectivity
    • Backhaul Services